So, what we can do with the Platform?
General organization's settings
Adding a Telegram channel
Adding a Web channel
Creating a Script to use the Web Channel
Adding Viber channel
Adding a Facebook Channel
Adding a Twitter channel
How a SMS Integration Works
Contacts and Messages
Select a Message to Schedule for Later
Adding Media to the message
Static and Dynamic Groups
Flow editor and tools
Call Webhook: Making requests to external services
Split by Intent: Using Classifiers
Import and export flows
Expressions and Variables
Triggers and Campaigns
Adding a trigger
Tell a flow to ignore triggers and keywords
How to create a Campaign
Creating an Intelligence
Managing your team
Intents and Entities
Content Intelligence (new!)
Updated by Kayalla Barreto
You can add your a Viber's public account as a channel on the platform.
Starting the process
At the workspace's properties choose to add channel
Scroll down to Viber option a click on it
The only requirement is the Authorization token (called App token by Viber team).
The main process resides in approving a Viber's public account and gather the App token.
Creating a the Viber account
Install Viber's mobile app and go through the registration process for your mobile phone number.
Having a valid account, access Viber's admin panel and link it to a Public account.
You will receive a verification token on the mobile phone, confirm it too.
On the left panel, select Create Bot Account
Fill all requirements presented and hit Create at the end of the page.
It will take a few seconds to process and a new window will pop-up with the token needed.
Finish channel's setting
Now go back to channel's adding process, paste the token and hit Submit.
Publish the account
A final step is necessary on the Public account. Go to Viber's app on the mobile phone, open More, select Discover and open Mine tab. Select the page we just created and you'll see a Publish option, that's needed to be enabled so the page can be found in searches.