Platform
Getting Started
So, what we can do with the Platform?
Platform Introduction
General organization's settings
Platform's Glossary
Channels
Channels Introduction
Adding a Telegram channel
Adding a Web channel
Creating a Script to use the Web Channel
Adding Viber channel
Adding a Facebook Channel
Adding a Twitter channel
How a SMS Integration Works
WebSocket Connection
Contacts and Messages
Contacts Introduction
Contact's messages
Select a Message to Schedule for Later
Adding Media to the message
Contact Fields
Static and Dynamic Groups
Importing Contacts
Flows
Flows introduction
Flows Creation
Flow editor and tools
Action cards
Decision cards
Call Webhook: Making requests to external services
Split by Intent: Using Classifiers
Import and export flows
Expressions and Variables
Triggers and Campaigns
Adding a trigger
Triggers Types
Tell a flow to ignore triggers and keywords
Campaign introduction
How to create a Campaign
Editing events
Extras
Artificial Intelligence
- All Categories
- Platform
- Channels
- Channels Introduction
Channels Introduction
Updated
by Kayalla Barreto
Reaching the consumer requires multichannel access. Multichannel communication consists of using available technology to ensure that your customer receives customized information through different channels, which he already uses on a daily basis.
To add channels to your account, you must:
- Click on your account (in the upper right corner of the page);
- Click on the settings icon and from the options, choose Add Channel;
- Analyze all available channels for connection:
Call and SMS providers:
Social Networks:
APIs:
- Choose the channels you want to use and integrate.
