Contacts

Contacts Introduction

A contact is a final user that interacted or will interact with the platform.

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Adding a Contact

Look here how to add a contact.

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Add, Edit and Prioritize the Contacts Addresses

The contacts addresses are a kind of contact field as name and groups. The contacts addresses can be added, edit and prioritize.

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Adding New Fields

All contacts can be attributed to some attributes called contact fields, they have values with their names, phone numbers and any other individual information that you want to include.

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Deleting Fields

If you don't need more contacts field, you can delete it, you just need to clear your name on the “Manager Field”.

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Editing the Fields

Editing Standard Fields. Standard fields can be added and edited manually through the “Actualize” button located into the profile page.

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Looking for Contacts

Besides searching contacts for the name or phone number, you can consult using the consult menu bar located on the contacts guide.

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Configuring the Contact Language

The platform allows defining the language preferences for your contacts. When defined, these are the languages that your contacts will receive the messages. To define the contact language preferences…

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Importing Contacts

The contacts importation allows you to add an entire group to the platform using a simple XLS (MS Excel) spreadsheet.

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Types of Contacts and Variables

Each contact can have different addresses of the same type (for example, multiple numbers of phone number).

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Contatos e Mensagens: URN's, campos de contato e grupos

Aqui estão todas as pessoas com quem você manterá contato. Existem duas maneiras de um usuário se tornar contato na plataforma: De forma ativa, por enviar uma mensagem para algum dos canais cadastrad…

Kayalla Barreto
Updated 1 week ago by Kayalla Barreto

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