A contact is a final user that interacted or will interact with the platform.
Adding a Contact
Look here how to add a contact.
Add, Edit and Prioritize the Contacts Addresses
The contacts addresses are a kind of contact field as name and groups. The contacts addresses can be added, edit and prioritize.
Adding New Fields
All contacts can be attributed to some attributes called contact fields, they have values with their names, phone numbers and any other individual information that you want to include.
If you don't need more contacts field, you can delete it, you just need to clear your name on the “Manager Field”.
Editing the Fields
Editing Standard Fields. Standard fields can be added and edited manually through the “Actualize” button located into the profile page.
Looking for Contacts
Besides searching contacts for the name or phone number, you can consult using the consult menu bar located on the contacts guide.
Configuring the Contact Language
The platform allows defining the language preferences for your contacts. When defined, these are the languages that your contacts will receive the messages. To define the contact language preferences…
The contacts importation allows you to add an entire group to the platform using a simple XLS (MS Excel) spreadsheet.
Types of Contacts and Variables
Each contact can have different addresses of the same type (for example, multiple numbers of phone number).
Contatos e Mensagens: URN's, campos de contato e grupos
Aqui estão todas as pessoas com quem você manterá contato. Existem duas maneiras de um usuário se tornar contato na plataforma: De forma ativa, por enviar uma mensagem para algum dos canais cadastrad…