Contacts and Messages

Contacts Introduction

Here are all the people you want to keep in touch with. There are two ways for a user to become a contact on the platform: Actively send a message to some channels registered by the organization. Thr…

Kayalla Barreto
Updated 2 months ago by Kayalla Barreto

Contact's messages

Messages are all interactions that take place when you send or receive a message using your contacts or application. Similar to your email account, the platform allows you to view all messages, archi…

Kayalla Barreto
Updated 2 months ago by Kayalla Barreto

Select a Message to Schedule for Later

The platform allows scheduled messages to be sent at a specific date and time and to repeat daily, weekly or monthly. To schedule a message, follow these steps: Go to the message icon;. Click on the…

Kayalla Barreto
Updated 2 months ago by Kayalla Barreto

Adding Media to the message

Yes, you can add media to your message on our platform. Be it images, audios or videos, there are two different ways to add them: using a URL or uploading the file directly from your computer. Using…

Kayalla Barreto
Updated 2 months ago by Kayalla Barreto

Contact Fields

Definition. Contact fields are variables created on the platform where we save values ​​about the people with whom we interact. The values ​​added in these fields will be saved along with other conta…

Matheus Enrique Alves
Updated 1 month ago by Matheus Enrique Alves

Static and Dynamic Groups

As seen in our Introduction to Contacts, there are two types of groups for contacts on the platform. Now we will explain how they work and how to create your groups. Static Group. The static group is…

Matheus Enrique Alves
Updated 1 month ago by Matheus Enrique Alves

Importing Contacts

When a person interacts through any of the channels connected to the push, they automatically become a contact. However, many times, we already have information about future contacts that will intera…

Matheus Enrique Alves
Updated 1 month ago by Matheus Enrique Alves

Contact