So, what we can do with the Platform?
General organization's settings
Adding a Telegram channel
Adding a Web channel
Creating a Script to use the Web Channel
Adding Viber channel
Adding a Facebook Channel
Adding a Twitter channel
How a SMS Integration Works
Contacts and Messages
Select a Message to Schedule for Later
Adding Media to the message
Static and Dynamic Groups
Flow editor and tools
Call Webhook: Making requests to external services
Split by Intent: Using Classifiers
Import and export flows
Expressions and Variables
Triggers and Campaigns
Adding a trigger
Tell a flow to ignore triggers and keywords
How to create a Campaign
Creating a Dataset
Managing your team
Intents and Entities
Updated by Matheus Enrique Alves
Contact fields are variables created on the platform where we save values about the people with whom we interact. The values added in these fields will be saved along with other contact information, such as your URN and Date of creation.
Regardless of the flow your contact is in, you can access your fields using the variable
How to create a field?
To create a contact field, just go to the contacts page, clicking on contacts in the top menu, and after that click on the Manage Fields button, just below the search.
You will be redirected to the contact field management page, where you will find: All existing fields, their writing as a variable and the type of value that is accepted and how many times it has been used. To create a new field, just click on create field.
- Choose the label for your contact field by filling in the Label field;
- The type of value the field can save, in the Field Type selection. The accepted value types are: Text, Number, Date & Time, State, District and Ward;
- Whether or not you want this field to appear in the preview of the contact page, by selecting the Featured field check box.
If you want to edit any information, just click on the existing contact field, so the edit pop-up will open again.