Messages

Messages Introduction

Messages are the interactions realized when you send or receive a message using your contacts or App. Similar to your email account, the platform allows you to visualize the messages, archived them a…

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Archived Messages

Like your email, the platform allows you to archive the inbox messages while the outbox messages are kept to verify the message's sender through the channels connected with the account. To archive th…

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Exporting Messages

The message can be exported from a spreadsheet to be validated for the platform. To export received and sent messages: Click on the message icon;. Click on the exportation box on the top right of the…

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Labeling Messages

The platform allows adding labels to classify the answers. You can create your own labels to keep the message's control. This action turns the messages organization and the selection of the message t…

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Select a Message to Send Later

The platform allows scheduled the messages to be sent in a determinate time and date, and repeat daily, weekly, or monthly. To schedule a message you should: Go to the messages icon;. Click on Send M…

Kayalla Barreto
Updated 3 weeks ago by Kayalla Barreto

Adding Audio to the Message

There are two different ways to add audio to your message, using an audio URL or upload audio from your computer. Using Audio URL. Click on the flow icon;. Choose a pre-existing flow or create a new…

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Adding Video to the Message

There are two different ways to add a video to your message, using a video URL or upload a video from your computer. Using Video URL. Click on the flow icon;. Choose a pre-existing flow or create a n…

Evelyn Bernardo
Updated 2 weeks ago by Evelyn Bernardo

Adding Image to the message

There are two different ways to add an image to your message, using an image URL or upload an image from your computer. Using Image URL. Click on the flow icon;. Choose a pre-existing flow or create…

Kayalla Barreto
Updated 2 weeks ago by Kayalla Barreto

Contact