Triggers and Campaigns

Adding a trigger

At this point your chatbot is connected to a channel, but to start a flow automatically when the user talks to the chatbot, you must configure a trigger. To create it you must go to the Trigger Menu…

Kayalla Barreto
Updated 2 months ago by Kayalla Barreto

Triggers Types

All the steps described here will be performed on the "Triggers" tab, after clicking on the "Create Trigger" box. To facilitate navigation in this article, if you want to go directly to a specific tr…

Kayalla Barreto
Updated 2 months ago by Kayalla Barreto

Tell a flow to ignore triggers and keywords

When a contact sends a message that matches a keyword that you have defined to start the flow, it will automatically be placed in the standard flow. This means that if the contact was placed in flow…

Kayalla Barreto
Updated 2 months ago by Kayalla Barreto

Campaign introduction

What is a campaign? A campaign is a set of time events designed to affect contact groups. For a campaign to be created, we need a group of contacts and at least one date and time contact variable. Th…

Matheus Enrique Alves
Updated 2 months ago by Matheus Enrique Alves

How to create a Campaign

A campaign event represents an action that will realize a relation with a date and time value stored in a contact field.

Kayalla Barreto
Updated 2 months ago by Kayalla Barreto

Editing events

Editando eventos. To edit when a message or stream will be sent, choose another flow or change an action from "Send a message" to "Start a flow": Click on the "Campaigns" menu in the menu at the top…

Kayalla Barreto
Updated 2 months ago by Kayalla Barreto

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